Reference

Open redmiqq Privacy Policy

At redmiqq, we set out what we collect, why we keep it, and how you can ask for changes through WhatsApp, email, or the account form.

Account DataCookie UseRequest Changes
redmiqq Open redmiqq Privacy Policy
CONTACT WINDOW

Switch to Privacy Support

If you want a copy of your data, a correction, or a deletion request, we route it through WhatsApp, email, and the account form. Our team replies every day from 09:00-21:00 WIB, and we ask for the email, phone number, and last login device so we can confirm the request without delay. That keeps the process direct for you and reduces the chance of the wrong account being changed.

Team online

WhatsApp

Send your request with your registered phone number, and we will reply during 09:00-21:00 WIB. Use this path for account changes, data copies, or a correction to a record we hold.

Email

If you prefer email, send the account address, the request type, and any file you want us to update. We use that thread to confirm ownership before we make any privacy changes.

Account Form

Open the form from your account page when you want a record update without switching apps. It helps us log the request date, the device you used, and the exact change you asked for.

ACCOUNT SAFETY

Browse Our Data Handling Rules

We treat privacy as a record-keeping job, not a slogan. Our team checks the data you submit, the device you use, and the cookie signals needed to keep your session stable on…

Account Data

We store the details you enter at sign-up and in later requests, such as name, phone number, email, login time, and the wallet reference connected to your account.

Cookie Use

Cookies help us remember your session, keep your language choice in place, and reduce repeat checks on the same browser. You can clear them in your browser settings at any time.

Device Checks

We record device type, browser, and IP signals so we can spot unusual access. That means Android Chrome, iPhone Safari, and desktop Chrome all follow the same account check path.

Security Steps

Before we change sensitive fields, we send a verification code to your phone or email. You give us the code only after checking that the request came from your own account.

Retention

We keep login, device, and request logs only as long as needed for support, dispute handling, security checks, and legal duties. After that, we delete or anonymise the record where our process allows.

Change Requests

If you want an update, send the exact field, the reason, and the account channel you used. We verify ownership first, then apply the change only to the records you name.

Open Common Privacy Questions

These questions cover what we collect, how we use cookies, and how you can reach us when you want a change. If you are in Indonesia, the same request path applies to DANA, OVO, GoPay, and QRIS records tied to your account. We answer through WhatsApp, email, or the account form after checking ownership, and that process keeps each request tied to the right record.

We collect the details you enter, such as your name, phone number, email, device type, login time, and the wallet reference linked to DANA, OVO, GoPay, or QRIS. We use it to run your account and answer requests.

Yes. We use cookies to keep your session steady, remember language choices, and reduce repeated verification on the same device. You can clear them in your browser, but some account pages may ask you to log in again.

Send your registered email or phone number through WhatsApp, email, or the account form. After we confirm ownership, we send the record tied to your account and explain any item we must keep for legal reasons.

Yes. Tell us the exact field you want changed, such as your phone number or email, and share the verification code we send. We update only the items you name once the account check passes.

We keep login, device, and request logs only as long as needed for support, dispute handling, security checks, and legal duties. After that period, we delete or anonymise the record where our process allows.

You can contact us from the email on your account or through WhatsApp during 09:00-21:00 WIB. Include the account email, phone number, and the request type so we can route it faster.

Yes. If access or eligibility is restricted where you are, we follow local law and only process the request where that law permits. That applies to data access, edits, and removal requests alike.